experienced and professional snagging surveyors

Snagging Surveys You Can Trust

Qualified snagging surveyors identifying every defect in your new build – delivered as a clear, comprehensive report within 48 hours.
Why QMQA
48hrsGuaranteed Report Delivery
FixedTransparent Pricing Upfront
NAPSiFully Accredited Surveyors
ZeroHidden Fees, Ever

New Build Specialists

Photo Documentation

Thermal Imaging

De-Snag Verification

UK Wide Coverage

NAPSi Accredited Snagging Surveyors

What Is Snagging?

Snagging identifies defects within a newly built property overlooked during construction – from cosmetic imperfections to structural concerns that could cost thousands later.

Our NAPSi accredited surveyors conduct a systematic, room-by-room inspection of your entire property, recording every defect with photographs, clear titles, and detailed explanatory comments.

The findings are compiled into a builder-ready PDF that your developer is legally obligated to act upon at no cost to you.

"An independent inspection is the only way to ensure your new home truly meets the standard you paid for."

— QMQA · Quality Matters Quality Assurance
01
Step One

The Inspection

Systematic, room-by-room inspection by a qualified surveyor covering every area of your property.

02
Step Two

The Documentation

Every defect photographed and recorded with a clear title and explanatory comment — irrefutable evidence.

03
Step Three

The Report

A professional PDF compiled from all findings and delivered to your inbox within 48 hours.

04
Step Four

The Resolution

A professional snagging survey helps identify defects your developer may be required to rectify under your new build warranty.

Why It Matters

Six Reasons to Commission a Snagging Survey

Your new build is one of the most significant investments of your life. Protect it.

Protects Your Investment

Ensures your home meets the precise quality you paid for - with proof for your builder.

Meets Expected Standards

Verifies your property complies with building regulations and benchmarks promised by your developer.

Irrefutable Evidence

Photographic documentation designed to help ensure defects are properly addressed.

Avoids Costly Repairs

Find defects before the responsibility shifts from builder to homeowner. Or. Snagging inspections help uncover defects during the builder liability period, before repair costs potentially fall to the homeowner.

Peace of Mind

Move in with confidence knowing every room and system has been professionally inspected.

48-Hour Turnaround

Your complete builder-ready PDF report delivered within 48 hours of the inspection.

48hrs Report Delivery
Fixed Pricing
NAPSi Accredited
Zero Hidden Fees
UK Wide Coverage
How It Works

Our Five-Step Process

Seamless and transparent from first booking to final delivery.
01

Book Your Inspection

Fixed prices published upfront — no quotes, no uncertainty.

02

On-Site Inspection

Qualified surveyors carry out a thorough, systematic inspection of your entire property.

03

Snags Are Recorded

Every defect photographed and documented with a clear title and detailed comment.

04

Report Is Compiled

A comprehensive PDF compiled from all findings — clear and builder-friendly.

05

Delivered Within 48 Hours

Your complete report in your inbox within 48 hours — ready to present to your developer.

Inspection Findings

What We Found

Real examples of defects and workmanship issues identified during our inspections.
Investment

Clear, Fixed Pricing

No quotes, no surprises. Every price published upfront.
Package One

Snagging Report

Comprehensive report with photographs and comments for every defect identified.

Starting from £260
Select your property type
Select
Full property inspection
Photographic documentation
Builder-ready PDF report
48-hour delivery guarantee
Thermal imaging survey
Cold bridge & moisture detection
De-snag return visit
Defect verification report
Book Your Inspection
Package Two

Report & Thermal

Full snagging report with thermal imaging to detect hidden heat loss, cold spots and moisture.

Starting from £290
Select your property type
Select
Full property inspection
Photographic documentation
Builder-ready PDF report
48-hour delivery guarantee
Thermal imaging survey
Cold bridge & moisture detection
De-snag return visit
Defect verification report
Book Your Inspection
Signature — Package Three

Complete Package

Report, thermal imaging, plus a De-Snag return visit to verify all defects are resolved.

Starting from £410
Select your property type
Select
Full property inspection
Photographic documentation
Builder-ready PDF report
48-hour delivery guarantee
Thermal imaging survey
Cold bridge & moisture detection
De-snag return visit
Defect verification report
Book Your Inspection
Client Testimonials

What Our Clients Say

The trust of our clients is the measure of our work.
★ ★ ★ ★ ★

"QMQA found over forty snags we would never have discovered. The report was so thoroughly documented our builder had no grounds to dispute a single one."

SJ
Sarah J. 3 Bed House, Manchester
★ ★ ★ ★ ★

"The thermal imaging found inadequate insulation behind our kitchen wall — invisible without specialist equipment. Builder fixed it immediately. Worth every penny."

MT
Mark T. 4 Bed House, Birmingham
★ ★ ★ ★ ★

"From booking to delivery the experience was seamless. The report arrived the same day and gave us total confidence going into our sign-off with the developer."

RL
Rachel L. 2 Bed Flat, London
★ ★ ★ ★ ★

"Professional, thorough, and delivered exactly on time. Our surveyor identified issues with the roof space we had completely missed. Invaluable service."

JH
James H. 4 Bed House, Leeds
★ ★ ★ ★ ★

"The de-snag visit gave us complete peace of mind. Every single item on the report had been addressed — confirmed independently before we signed anything."

EC
Emma C. 2 Bed Flat, Bristol
Questions & Answers

Frequently Asked Questions

Clear answers to the most common questions about snagging.
When should I commission a snagging survey? +

Ideally before legal completion or within the first few weeks of moving in. Commissioning your survey early ensures defects are identified and reported to your developer promptly, while your builder remains legally obligated to carry out remedial works.

How long does a snagging inspection take? +

A typical inspection takes between two and five hours, depending on the size, condition, and complexity of the property. As a general guide: flats up to two bedrooms take around two to two-and-a-half hours; flats with three or more bedrooms around three to three-and-a-half hours; two to three-bedroom houses around three to three-and-a-half hours; and four-bedroom-plus houses around four to four-and-a-half hours. Inspection times can vary based on the standard of workmanship and the number of defects identified.

When will I receive my snagging report? +

Your completed snagging report is delivered within 48 hours of the inspection, allowing you to share it with your developer without delay.

Can I rearrange my booking date? +

Yes. You may change your booking date provided you give a minimum of two working days' notice prior to the scheduled inspection.

Is a snagging survey the same as a structural survey? +

No. A snagging survey is a specialist inspection focused on the quality of workmanship in a new-build property, identifying defects, unfinished work, and items that fall outside building regulations or the tolerances set by warranty providers such as NHBC. A structural survey, by contrast, is typically carried out on older properties and assesses the overall structural condition of the building, particularly where there may be significant movement, damage, or other serious concerns.

Do you chase up the builder on my behalf? +

No. We do not liaise directly with developers following the inspection. Communication and arrangements regarding remedial works are typically managed between the homeowner and the site manager. Developers rarely deal directly with snagging companies once the report has been issued.

What is a De-Snag inspection? +

A De-Snag is a follow-up inspection carried out after your developer has completed remedial works from the original snagging report. It independently verifies that each defect has been resolved to the required standard and identifies any remaining or newly introduced issues.

When should a De-Snag inspection be carried out? +

A De-Snag should be arranged once your developer has confirmed that all remedial works from the original snagging report are complete. This typically falls within a few weeks of the initial inspection.

What can thermal imaging detect? +

Thermal imaging uses infrared camera technology to detect issues that are invisible to the naked eye, including missing or inadequate insulation, cold spots and draughts, damp and moisture ingress, plumbing or heating leaks, and underfloor heating faults. It is strongly recommended for all new-build properties.

Do you carry out snagging surveys in London? +

Yes. QMQA carries out new-build snagging surveys across London, covering all boroughs including Central London, East London, South London, and the surrounding areas. With a significant volume of new-build developments across the capital, an independent snagging survey is one of the most effective steps you can take to protect your investment before or shortly after completion.

Do you carry out snagging surveys in Essex? +

Yes. QMQA covers new-build developments throughout Essex, including Chelmsford, Colchester, Basildon, Brentwood, Harlow, Southend-on-Sea, and the surrounding areas. Essex continues to see strong new-build activity, and our surveyors are experienced in inspecting properties across the county.

Do you carry out snagging surveys in Surrey? +

Yes. QMQA operates across Surrey, covering new-build developments in Guildford, Woking, Reigate, Epsom, Camberley, and the wider county. Our NAPSi accredited surveyors are well-versed in the standards expected of new-build properties in this area and are available to inspect your home ahead of or following completion.

Package Two

Commission Your Inspection

Comprehensive report with photographs and comments for every defect identified.
Package Three

Commission Your Inspection

Report, thermal imaging, plus a De-Snag return visit to verify all defects are resolved.
Package Two

Commission Your Inspection

Full snagging report with thermal imaging to detect hidden heat loss, cold spots and moisture.
Package One

Commission Your Inspection

Comprehensive report with photographs and comments for every defect identified.