UK Wide Coverage

Our
Services

Three specialist services — each independently valuable, each designed to protect your investment and hold your builder to the standard you are owed.
Package One

Snagging Report

A thorough room-by-room snagging inspection carried out by a qualified surveyor — every defect identified, photographed, and documented with a clear title and detailed comment. All findings are compiled into a professional, builder-ready snagging report and delivered to your inbox within 48 hours of the on-site inspection. Whether you’re purchasing a new build property or approaching practical completion, our comprehensive snagging service ensures defects are captured, evidenced, and presented in a format your developer’s remediation team can act on immediately.

Full Property Inspection

Every room, surface and external element inspected in systematic order — inside and out, top to bottom, by a qualified NAPSi surveyor.

Photographic Evidence

Every defect documented with photographs, descriptive titles, and comments — providing professional evidence to support discussions with your builder.

Builder-Ready PDF Report

All findings compiled into a clean, structured report formatted for immediate use by your developer's remediation team.

48-Hour Delivery

Your complete report delivered to your inbox within 48 hours of the on-site inspection — guaranteed, without exception.

Package one · What It Uncovers

Every Area Covered

No room, surface or system is overlooked. Our inspection is comprehensive by design.

Roof Spaces

Insulation and various visible defects in loft areas.

Wall Finishes

Interior and exterior surfaces — cracking, paint and plaster.

Windows & Doors

Frames, seals, glazing, locks and handles — fit, finish, function.

Gutters & Fascia

Drainage components — fit, fall and connection quality.

Kitchen & Units

Cabinet alignment, worktops and appliance installation.

Bathrooms & Plumbing

Sanitary ware, tiling, sealant, taps and water pressure.

Stairs & Joinery

Balustrades, handrails, treads and general joinery.

Garages & Externals

Garage spaces, external surfaces and boundary conditions.

Flooring & Skirting

Tiles, timber, laminate and skirting — levelling and finish.

Radiators & Heating

Radiator installation and visible heating components.

Package Two

Report & Thermal

Professional infrared thermal imaging helps identify issues that may not be visible during a standard visual inspection — including potential heat loss, cold bridging, insulation gaps, and signs of concealed moisture within walls, ceilings, and floors.

Using professional-grade infrared cameras, our NAPSI accredited surveyors assess thermal anomalies. All thermal findings are photographed, clearly documented, and incorporated into your full snagging report alongside supporting commentary and imagery — helping provide homeowners with a more complete understanding of their property’s condition.

Where defects are identified during the builder liability or warranty period, developers may be responsible for carrying out remedial works in line with warranty standards and their obligations under the purchase agreement.

Infrared Camera Survey

Professional-grade infrared cameras scan every wall, ceiling and floor for thermal anomalies invisible to the naked eye.

Cold Bridge Detection

Locates heat escaping through poorly insulated junctions — measurable, documented, and your builder's legal obligation to resolve.

Moisture & Damp Detection

Water ingress behind finishes shows as a thermal signature — identified before mould develops or structural damage begins.

Thermal Images in Report

All thermal findings included alongside standard photographs — a complete, builder-ready picture of your property's condition.

Package two · Scope

Six Things Only Thermal Imaging Can Detect

New builds routinely conceal defects no visual inspection finds. This closes that gap entirely.

Insulation Voids

Missing or incorrectly installed insulation creates cold spots that raise energy bills and cause condensation — invisible without thermal imaging.

Hidden Moisture

Water ingress behind finishes appears as a distinct signature long before visible damp or mould — and before it becomes structural damage.

Electrical Anomalies

Overloaded circuits and poorly connected components emit heat signatures identifiable through infrared — a critical safety check.

Window Seal Failures

Failed seals and poor frame installation create measurable heat loss at every opening — an ongoing energy cost to you.

Roof & Ceiling Heat Loss

Thermal bridging through roof structures and ceiling junctions is one of the most common energy failures in new builds.

Builder's Legal Obligation

Every thermal defect carries the same legal weight as a visual snag — your builder must rectify it at no cost during the liability period.

Package Three

Complete Package

Once your developer declares all remediation complete, our QMQA surveyors return to your new build property to independently verify — defect by defect — that every item identified in your original snagging report has been properly and fully resolved. With no conflict of interest and no reliance on your developer’s word, our impartial de-snagging return visit gives you the verified documentation and legal clarity to sign off your property with total confidence, knowing nothing has been overlooked, understated or left incomplete.

Independent Return Visit

A QMQA surveyor returns to your property once your developer confirms all remediation is complete — impartial, expert verification with no conflict of interest.

Defect-by-Defect Check

Every item in your original report individually revisited. Nothing is assumed resolved without our independent confirmation — no exceptions.

Verification Report

A clear report documents each defect as fully resolved, partially resolved, or outstanding — your evidence before final sign-off.

Protection Before Sign-Off

Once you sign, your developer's liability reduces significantly. Never sign before an independent check confirms full resolution.

Package Three · Process

From Inspection to Verified Sign-Off

A transparent, step-by-step process protecting you from initial inspection through to final confirmation.
01

Initial Snagging Inspection

Full property inspection completed. Report delivered to your inbox within 48 hours, ready to present to your developer.

02

Report Issued to Developer

You present the builder-ready PDF to your developer, who is legally required to begin remediation work on every identified defect.

03

Builder Carries Out Remediation

Your developer carries out all required repairs. This may happen in stages — your report provides the definitive checklist.

04

De-Snag Return Visit

QMQA returns to your property to independently verify every item has been properly resolved — before you agree to anything.

05

Verification Report Issued

A clear verification report documents the status of every defect — your irrefutable evidence of what has and has not been resolved.

06

Confident Sign-Off

With verified documentation in hand, you sign off your property with complete legal clarity and total confidence.

Package Comparison

All Services Side by Side

Every package builds on the last. Choose the level of protection that fits your property.
Package One

Snagging Report

Comprehensive report with photographs and comments for every defect identified.

Starting from £260
Select your property type
Select
Full property inspection
Photographic documentation
Builder-ready PDF report
48-hour delivery guarantee
Thermal imaging survey
Cold bridge & moisture detection
De-snag return visit
Defect verification report
Book Your Inspection
Package Two

Report & Thermal

Full snagging report with thermal imaging to detect hidden heat loss, cold spots and moisture.

Starting from £290
Select your property type
Select
Full property inspection
Photographic documentation
Builder-ready PDF report
48-hour delivery guarantee
Thermal imaging survey
Cold bridge & moisture detection
De-snag return visit
Defect verification report
Book Your Inspection
Signature — Package Three

Complete Package

Report, thermal imaging, plus a De-Snag return visit to verify all defects are resolved.

Starting from £410
Select your property type
Select
Full property inspection
Photographic documentation
Builder-ready PDF report
48-hour delivery guarantee
Thermal imaging survey
Cold bridge & moisture detection
De-snag return visit
Defect verification report
Book Your Inspection
Package Two

Commission Your Inspection

Comprehensive report with photographs and comments for every defect identified.
Package Three

Commission Your Inspection

Report, thermal imaging, plus a De-Snag return visit to verify all defects are resolved.
Package Two

Commission Your Inspection

Full snagging report with thermal imaging to detect hidden heat loss, cold spots and moisture.
Package One

Commission Your Inspection

Comprehensive report with photographs and comments for every defect identified.