New Build Specialists
Photo Documentation
Thermal Imaging
De-Snag Verification
UK Wide Coverage
Snagging identifies defects within a newly built property overlooked during construction – from cosmetic imperfections to structural concerns that could cost thousands later.
Our NAPSi accredited surveyors conduct a systematic, room-by-room inspection of your entire property, recording every defect with photographs, clear titles, and detailed explanatory comments.
The findings are compiled into a builder-ready PDF that your developer is legally obligated to act upon at no cost to you."An independent inspection is the only way to ensure your new home truly meets the standard you paid for."
— QMQA · Quality Matters Quality AssuranceThe Inspection
Systematic, room-by-room inspection by a qualified surveyor covering every area of your property.
The Documentation
Every defect photographed and recorded with a clear title and explanatory comment — irrefutable evidence.
The Report
A professional PDF compiled from all findings and delivered to your inbox within 48 hours.
The Resolution
A professional snagging survey helps identify defects your developer may be required to rectify under your new build warranty.
Protects Your Investment
Ensures your home meets the precise quality you paid for - with proof for your builder.
Meets Expected Standards
Verifies your property complies with building regulations and benchmarks promised by your developer.
Irrefutable Evidence
Photographic documentation designed to help ensure defects are properly addressed.
Avoids Costly Repairs
Find defects before the responsibility shifts from builder to homeowner. Or. Snagging inspections help uncover defects during the builder liability period, before repair costs potentially fall to the homeowner.
Peace of Mind
Move in with confidence knowing every room and system has been professionally inspected.
48-Hour Turnaround
Your complete builder-ready PDF report delivered within 48 hours of the inspection.
Book Your Inspection
Fixed prices published upfront — no quotes, no uncertainty.
On-Site Inspection
Qualified surveyors carry out a thorough, systematic inspection of your entire property.
Snags Are Recorded
Every defect photographed and documented with a clear title and detailed comment.
Report Is Compiled
A comprehensive PDF compiled from all findings — clear and builder-friendly.
Delivered Within 48 Hours
Your complete report in your inbox within 48 hours — ready to present to your developer.
Snagging Report
Comprehensive report with photographs and comments for every defect identified.
Starting from £260Report & Thermal
Full snagging report with thermal imaging to detect hidden heat loss, cold spots and moisture.
Starting from £290Complete Package
Report, thermal imaging, plus a De-Snag return visit to verify all defects are resolved.
Starting from £410Snagging Report
Comprehensive report with photographs and comments for every defect identified.
Starting from £260Report & Thermal
Full snagging report with thermal imaging to detect hidden heat loss, cold spots and moisture.
Starting from £290Complete Package
Report, thermal imaging, plus a De-Snag return visit to verify all defects are resolved.
Starting from £410"QMQA found over forty snags we would never have discovered. The report was so thoroughly documented our builder had no grounds to dispute a single one."
"The thermal imaging found inadequate insulation behind our kitchen wall — invisible without specialist equipment. Builder fixed it immediately. Worth every penny."
"From booking to delivery the experience was seamless. The report arrived the same day and gave us total confidence going into our sign-off with the developer."
"Professional, thorough, and delivered exactly on time. Our surveyor identified issues with the roof space we had completely missed. Invaluable service."
"The de-snag visit gave us complete peace of mind. Every single item on the report had been addressed — confirmed independently before we signed anything."
Ideally before legal completion or within the first few weeks of moving in. Commissioning your survey early ensures defects are identified and reported to your developer promptly, while your builder remains legally obligated to carry out remedial works.
A typical inspection takes between two and five hours, depending on the size, condition, and complexity of the property. As a general guide: flats up to two bedrooms take around two to two-and-a-half hours; flats with three or more bedrooms around three to three-and-a-half hours; two to three-bedroom houses around three to three-and-a-half hours; and four-bedroom-plus houses around four to four-and-a-half hours. Inspection times can vary based on the standard of workmanship and the number of defects identified.
Your completed snagging report is delivered within 48 hours of the inspection, allowing you to share it with your developer without delay.
Yes. You may change your booking date provided you give a minimum of two working days' notice prior to the scheduled inspection.
No. A snagging survey is a specialist inspection focused on the quality of workmanship in a new-build property, identifying defects, unfinished work, and items that fall outside building regulations or the tolerances set by warranty providers such as NHBC. A structural survey, by contrast, is typically carried out on older properties and assesses the overall structural condition of the building, particularly where there may be significant movement, damage, or other serious concerns.
No. We do not liaise directly with developers following the inspection. Communication and arrangements regarding remedial works are typically managed between the homeowner and the site manager. Developers rarely deal directly with snagging companies once the report has been issued.
A De-Snag is a follow-up inspection carried out after your developer has completed remedial works from the original snagging report. It independently verifies that each defect has been resolved to the required standard and identifies any remaining or newly introduced issues.
A De-Snag should be arranged once your developer has confirmed that all remedial works from the original snagging report are complete. This typically falls within a few weeks of the initial inspection.
Thermal imaging uses infrared camera technology to detect issues that are invisible to the naked eye, including missing or inadequate insulation, cold spots and draughts, damp and moisture ingress, plumbing or heating leaks, and underfloor heating faults. It is strongly recommended for all new-build properties.
Yes. QMQA carries out new-build snagging surveys across London, covering all boroughs including Central London, East London, South London, and the surrounding areas. With a significant volume of new-build developments across the capital, an independent snagging survey is one of the most effective steps you can take to protect your investment before or shortly after completion.
Yes. QMQA covers new-build developments throughout Essex, including Chelmsford, Colchester, Basildon, Brentwood, Harlow, Southend-on-Sea, and the surrounding areas. Essex continues to see strong new-build activity, and our surveyors are experienced in inspecting properties across the county.
Yes. QMQA operates across Surrey, covering new-build developments in Guildford, Woking, Reigate, Epsom, Camberley, and the wider county. Our NAPSi accredited surveyors are well-versed in the standards expected of new-build properties in this area and are available to inspect your home ahead of or following completion.